The catalog is an in depth inventory created to help streamline the custom order process. It contains all items for all types of custom orders, not any partical kind. So one item in the catalog may be available for a bracelet, but not for a mold.

Due to the compehensive nature of the catalog, its currently under construction and may be for some time. When fully completed its header will read "shop our feed" rather than "uner construction". Until then, its encouraged that buyers use a combination of my social media and the catalog.

Please keep in mind that orders may take longer than what is stated here. You may not be informed of delays.

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Made to order jewelry and resin of small to medium size are 1-2 weeks in business days.

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Large made to order jewelry and resin orders are 1-2 weeks in business days.

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Regular made to order molds (non customs) may take up to four weeks in business days, but typically are 1-2 weeks.

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Custom molds may take one month in business days.

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Rush order is available for purchase for crafts. You can find it here. It is per item, so please make sure you add the same amount of rush orders as other items in your cart.

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Please keep in mind that I am a single person and do not have any assistance in item production. I also have a neuromuscular disease which limits my energy and abilities.

Standard shipping is based on weight, please add items to your cart to estimate shipping cost. Priority shipping for the US is only $7usd up to a certain weight which will be $14usd

. Shipments will go through the US Postal Service unless requested prior to purchase. Tracking numbers are provided for free with all orders. Priority shipping provides free tracking and insurance up to $50 in value, subjective coverage. International customers are responsible for any charges incurred by tax or customs.

Simply send us a message! We have a contact form at the bottom of the home page. Tell us what type of item you want, what colors and/or pattern you'd like, and any other information you want us to know. We will reply within 48 hours with details on how to purchase your order and an estimated time of completion.

Some custom orders may require items to be ordered in just for you. This means sometimes your custom order will take longer to complete or incure additional charges.

You can contact me at any of these places. I recomend Instagram or text message.

Instagram: instagram.com/lightfulfoxtrot

Text: 1-385-212-4326

Facebook: facebook.com/radicalbyfox OR facebook.com/lightfulfoxtrot

Email: support@radicalbyfox.com

Please keep in mind that I cannot always answer right away, but I do answer as soon as possible.

We gladly accept returns and exchanges on jewelry and kandi items in their original condition. Please message us within 5 days of receipt, using our support email or contact form. Custom orders or personal care items may not be eligible for returns or exchanges.

Cancellation period is 2 hours for non customs and 24 hours for customs.

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Buyers in the EU have 14 days to cancel an order for any reason. Custom orders, clothing, or personal care items may not be eligible for returns or exchanges. Buyers must pay return shipping. To view info regarding the European Union Directive on Consumer Rights please visit here.

Per request we can add personalized tags and basic gift wrap to your order at no extra cost! Specialized packaging will have a nominal fee dependant upon your request. We can also exclude any order details from the inner package. We can only ship to the address provided by you at checkout. Make sure it is the correct address. If you are sending an order as a gift to a friend, please inform them that they have something on the way. Please include this information in the "notes to seller" section in your cart if you'd like basic gift wrap. For other gift wrap options, please send us an email or use our chat feature.

Absolutely! On Radical you have the choice to pay with either Stripe or PayPal. Both are well recognized, highly trusted payment processors and you receive all of the protections they offer. We never see your card info and do not have the ability to run unauthorized charges.

radicalbyfox.com Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order, subscribe to a newsletter, Use Live Chat, Open a Support Ticket or enter information on our site.

Provide us with feedback on our products or services

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To allow us to better service you in responding to your customer service requests.

• To quickly process your transactions.

• To send periodic emails regarding your order or other products and services.

• To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

We do not use cookies for tracking purposes

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

• Remarketing with Google AdSense

• Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

• On our Privacy Policy Page

Can change your personal information:

• By emailing us

• By chatting with us or by sending us a support ticket

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?

support@radicalbyfox.com

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

• Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions

• Process orders and to send information and updates pertaining to orders.

• Send you additional information related to your product and/or service

To be in accordance with CANSPAM, we agree to the following:

• Not use false or misleading subjects or email addresses.

• Identify the message as an advertisement in some reasonable way.

• Include the physical address of our business or site headquarters.

• Monitor third-party email marketing services for compliance, if one is used.

• Honor opt-out/unsubscribe requests quickly.

• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

support@radicalbyfox.com and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

radicalbyfox.com

4735 W 3500 S

W VALLEY CITY, Utah 84120-3075

United States

support@radicalbyfox.com

Last Edited on 2017-10-31

We always have coupons and special offers available. Coupon codes available to all buyers are "RAVE10" for 10% off and "BOGO" to buy 3 get 1 free. *

Buyer in the US can use "FREESHIP50" for free shipping on orders $50 and over. *

Checkout our Instagram, Facebook, or Twitter to keep up on new offers. Subscribe to our occasional newsletter to get the first heads up on sales and discounts.

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* Items manufactured by Redbubble are excluded from discounts

My name is Adrien Lee. I am the owner and sole mold maker of Radical. I started my brand Radical when I was just 12 years old. And I have been an artist and graphic designer for over 10 years. Initially I started out selling graphic T-shirts and art commissions, I then later branched out into making jewelry.

A lot has changed since then. Most of my work was done as a an older teenager (the art stuff), however years ago I started making my own molds to expand my jewelry making. I have been selling jewelry and molds professionally for over six years now. With thousands of sales under my belt, I am still learning about my abilities and limitations.

As a person with a severe neuromuscular disease, doing anything with resin or silicone causes me great pain and even injury. Sometimes certain type of items I make are not at the same level as people who make similar things. I also cannot produce things at the same volume as other people. As such, my processing times can be longer than other mold makers and I make sure my prices are as low as possible to not also accommodate my clients’ budgets but offset any time and quality concerns as well. Which gives y’all the most bang for their buck for handmade items in the USA.

Even though I offer pricing lower than most of my competitors, making sure that earth is cared for is a top priority! As of May 2020 I have been making the switch to recycled and recyclable packaging. This includes but is not limited to poly envelopes, plastic bags, and tape. So you can feel good about ordering from Radical, knowing that you can safely put your packaging in the recycle bin instead of the trashcan ♻️ 

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